GE Monogram ZV36SSJSS User Manual download pdf (Page 8)

8 49-80775-2

Before You

Call For

Service

Save time and money! Review the charts on the following pages first and you may not need to

call for service.

Troubleshooting Tips

Professional Vent Hood

Problem Possible Causes What To Do

Fan and lights do

not operate when

the switches are

turned on

The hood was never electrically

connected by the installer/

electrician/builder.

Call the electrician/installer/builder to

complete the the installation. This is not

covered by warranty.

A fuse may be blown or a circuit

breaker tripped.

Replace the fuse or reset the circuit

breaker.

The blower does not

work but the lights do

The blower motor wire harness was

not connected or was not connected

properly by the installer/electrician/

builder to its mating connector

located inside the hood on the top

surface, to the left of the blower

assembly.

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lock the service disconnecting means

to prevent power from being switched

on accidentally. When the service

disconnecting means cannot be locked,

securely fasten a prominent warning

device, such as a tag, to the service

panel.

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wire harness connector. Is it plugged

into its mating connector?

3. If no, plug the blower motor connector

into its mating connector on the top of

the hood. Switch the power back on.

Check to see if the fan now works.

4. If no, check the circuit breaker/fuse.

If it is blown/tripped, replace/reset it.

Does the blower work now? If no, call

Monogram for service.

The blower fails

to exhaust the

smoke/steam/odors

adequately

Many factors could be the root

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Installation could be the problem:

Your hood was designed to meet

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If your duct length exceeds the

manufacturer’s requirements, hood

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also be reduced if the house duct

work is too small or there are too

many elbows in the system.

Contact your installer or builder.

Obstruction in duct work could be

the problem.

Make sure nothing is blocking the vent

(bird nests or kinks in the duct work).

Damper blade may not be opening.

Make sure the tape is removed from the

damper blades and that it swings open freely.

Damper blade on Wall or Roof Cap

may not be opening.

Contact your builder so they can make

sure the damper swings open freely.

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are kept clean of grease and dirt.

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problem, call for service.

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air is required for exhausting

appliances to operate to rating.

Check with local building codes, which

may require or strongly advise the use

of makeup air. Visit Monogram.com for

available makeup air solutions.

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GE Monogram ZV36SSJSS User Manual Page 8

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